Customer first, service first
24-hour service hotline:
400-653-7789
The call center provides customers with 24-hour all-round service
We communicate attentively and solve problems in a timely manner
150+ service team
Wholeheartedly guarantee pre-sales, after-sales technical support, commissioning and quality assurance business, through the highest quality after-sales maintenance services, continuously improve the operation rate of equipment, and escort the production of users.
Quick response
2-hour response, 24-hour arrival, 72-hour problem solving is our after-sales service pursuit
Five Service Centers
The five service centers in Tianjin, Suzhou, Kunshan, Shenzhen, and Chengdu provide customers with a comprehensive service network, and maintain close communication with customers at all times to ensure that each robot system we sell can operate stably for a long time.
Sufficient spare parts
The company has sufficient spare parts inventory, advanced warehouse management system, timely and fast delivery system, so as to avoid customers' after-sales worries.
Real-time remote operation and maintenance
The company has installed the IOT module for our latest robot system. Once the equipment fails, the cloud data will give an early warning, and our technical engineers can remotely diagnose and repair timely.